Five convenient ways to receive the information and answers you need!

We love hearing from our customers, and have tried to make it as easy as possible for you to contact us with questions or comments. As you can see, you have a variety of ways to reach us.
We'd love to hear from you!
BY PHONE
Our Call Center, backed by our state-of-the-art Customer Relationship System, receives calls from customers world-wide.
Please call (800) 203-9783,
or at (954) 630-9449 if you are calling from outside the U.S./Canada
To accommodate most callers,
the Call Center is available during the following hours:
Monday - Friday
 8:30 AM - 10:00 PM EST
Saturday
10:00 AM - 4:00 PM EST
(10:00 AM - 4:00 PM EST International lines)
Sundays Closed
BY FAX
Fax your Customer Care related questions and comments to
(954) 331-4185

BY EMAIL
Email Customer Care by filling out the form below. Emails received after the close of our Call Center will be responded to by 11:00 AM of the following Business day.
Customer Care Email Form
Package Number:
First Name: Last Name:
Address 1: Address 2:
City: State: Zip:
Phone: Alt. Phone:
Wk Phone: Email:
Comments:
For your security modifications or cancellations of vacations can not be accepted via Email.

 

 
IN PERSON
If you are already on your vacation, and would like to stop by in person, please visit one of our Welcome Centers. Please call our Customer Care number to get directions to the Welcome Center nearest you. Please note that this location is NOT the same as our Corporate Office/mailing address.

 

 
BY MAIL
Send us a letter. Sometimes you just can't beat the U.S. Postal service!
Our mailing address only:
Imperial Majesty Cruise Line Vacations
2419 East Commercial Blvd, Suite 100
Ft. Lauderdale, FL 33308
USA
Copyright © 2007. Imperial Cruise Line Vacations. All rights reserved.